Terms of Use

Last updated on September 23, 2024

Welcome to the Angara Website. These Terms and Conditions apply to the Angara Website located at www.angara.com and its subsidiaries and Affiliates, including Angara’s Sites around the world (collectively the “Site”). Please read the below-mentioned Terms and Conditions carefully, as they set out Your rights and obligations regarding the use of the Site and its Services. By visiting the Site, You agree to be bound by the following terms. Angara reserves the right to make changes to these Terms of Use from time to time. The revised terms will be published on the Site along with the last updated date. You may wish to review this section periodically, as by visiting the Site, You will be agreeing to the updated Terms of Use and accepting any such changes. If You disagree with any part of these Terms and Conditions, We request You to stop accessing the Site and its Services.

Definitions

For the purpose of these Terms and Conditions:

  • “Affiliate” refers to an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
  • “Account” means a unique account created for You to access Our Service or parts of Our Service.
  • “Company” (referred to as either "the Company", "We", "Us" or "Our") refers to Angara Inc.
  • “Content” refers to any text, images or other information that can be posted, uploaded, linked to or otherwise made available by You.
  • “Products” refers to the products or items offered for sale on the Service.
  • “Orders” means a request by You to purchase Products from Us.
  • “Promotions” refers to contests, sweepstakes or other promotions offered through the Service.
  • “Review” means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of Our Service.
  • “Service” refers to the Site and Customer Service.
  • “Third-Party Service” means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service.
  • “You” means the individual accessing or using the Service, or the Company or a legal entity on behalf of which the individual is accessing or using the Service, as applicable.

User Account and Placing Orders

When You create an Account on the Site, You are liable to provide accurate, complete and current information. Failure to do so constitutes a breach of the Terms of Use, which may result in immediate termination of Your Account from Our Site. It is Your responsibility to safeguard Your password. Do not disclose it to any person or third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your Account.

By placing an Order for Products through the Site, You warrant that You are legally capable of entering into binding contracts.

Merchandise

● Availability

Angara provides high-quality merchandise. However, the availability of Products may vary from time to time. Some featured items may be available only in limited quantities or until supplies last. Once an item is out of stock, We will attempt to promptly remove it from display. However, the display of an item on the Site does not ensure its availability.

All the Products featured on the Site are custom-made based on the stone size, stone quality, metal, etc. selected by You. If You are unable to locate a particular item that caught Your attention on a previous visit or If You have any questions concerning the availability of a particular item, please contact Our Customer Service Team at +1-844-527-4367 or customer.service@angara.com.

● Display

Angara makes every reasonable effort to display its merchandise as accurately as possible. Unfortunately, various factors, including the display and resolution of Your screen/device may significantly affect what You see on Your screen. Each Product photograph is taken individually and Products are not sized relative to each other.

However, if You are dissatisfied with any item You purchase, You can exchange or return it to Us. For more information regarding Our Returns and Exchange Policy, please click here .

Non-Commercial Use

This Site and its Content, as well as merchandise, are intended solely for the personal, non-commercial use of Our customers. You may download or copy the Content displayed on the Site for Your personal use only. No right, title or interest in any downloaded materials or software is transferred to You in any of the aforementioned scenarios. Furthermore, any and all merchandise is not offered for resale purposes.

Gemstone Treatment Disclosure

Angara offers a large number of colored gemstone items. We make every reasonable effort to adhere to best practices and industry guidelines for gemstone treatment and follow standards put forth by the American Gem Trade Association (AGTA). Gemstone treatments (apart from cutting) are carried out on the stones with the aim of influencing their appearance, durability and/or value.

Conflict-Free Diamonds

Angara's diamond supply consists of quality diamonds, sourced from the world's most reputed suppliers. As responsible citizens and jewelry merchants, We share the public's concern regarding conflict diamonds. We obtain diamonds exclusively from respected, well-established and legitimate sources that are entirely compliant with the Kimberley Process requirements. The Kimberley Process is an international system that governs the trade of diamonds to ensure that they are from sources free of conflict. At Angara, We continue to support and promote any process that works to uphold legitimacy in the diamond trade.

Gemstone and Diamond Certificates

All Angara gemstone and diamond jewelry pieces are shipped with their respective authenticity or grading certificates. These detailed documents are created by gemstone and diamond grading experts from renowned laboratories, and the cost of replacing them is significantly high. Because of this, We require the certificate to be included with each returned item. Failure to do so will result in a replacement fee of US $250 (or its equivalent amount in other currencies).

Pricing and Accuracy

Angara offers premium-quality Products at the lowest possible cost. The prices mentioned on Our Site are quoted in US currency and are valid and effective only in the United States. However, they are subject to change at any time.

Angara will make reasonable efforts to include accurate and current information on the Site, but there may be occasions when information on the Site may contain typographical errors, inaccuracies or omissions that may relate to Product descriptions, pricing, availability and other matters. In the event a Product’s listed price is lower than its actual price, We reserve the right, at Our sole discretion, to either contact You for further instructions before shipping the Product to You or cancel Your Order and notify You of the cancellation. You consent to returning the Product or paying the difference between the quoted price and the real price if Your item has already been shipped.

Angara reserves the right to change/cancel Orders prior to informing the customer of the error despite the customer receiving the Order confirmation or delivery date.

Payment Information

We accept American Express, Visa, MasterCard and Discover credit/debit cards and offer Affirm as a Buy Now Pay Later option. You can also choose other payment methods such as PayPal, Amazon Pay, Apple Pay and Google Pay. We also accept checks and money orders. Bank wire transfers sent in US dollars are also accepted.

We offer Angara Easy Pay Installments, where in We ship the Product after the payment of the first installment. Click here for more details on the payment options available.

Product Review and User Content

Our Site includes a Product Review feature, and includes or may include in the future, discussion forums, user-generated content or other areas or Services in which You or third parties create, post or store any content, messages, materials or other items on Our Site (“Interactive Areas”). You are solely responsible for the use of such Interactive Areas and You may do so at Your own risk.

By using any of Our Interactive Areas, You agree not to post, upload, transmit, distribute, store, create or otherwise publish through Our Site any of the following:

  1. Anything that can be reasonably interpreted as being illegal, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invading someone's privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable, including messages, data, information, text, music, sound, photos, videos, graphics, code or other material.
  2. User Content that may infringe upon someone else’s patent, trademark, trade secret, copyright or other intellectual property rights. By posting any User Content, You represent and warrant that You have the legal right to distribute and reproduce it.
  3. Private information of any third party, including, but not limited to addresses, phone numbers, email addresses, Social Security numbers and credit card numbers.
  4. Viruses, corrupted data or other harmful, disruptive or destructive files.
  5. User Content that, at the sole discretion of Angara, is deemed objectionable, or that restricts or inhibits any other person from using or enjoying the Interactive Areas or Our Site, or that may potentially expose Angara or its users to any form of harm or liability.

We value the trust that You have placed in Us and We will not use any of Your personal information (name, contact information, address, etc.) in connection with Your User Comments without Your consent. For further information regarding Angara's protection of Your personal information, please see Our Privacy Policy.

Angara takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by You or any third party, or for any loss or damage thereto, nor is Angara liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity or profanity You may encounter. As a provider of Interactive Services, Angara is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Areas.

To cooperate with legitimate governmental requests, subpoenas or court orders, to protect Angara’s systems and customers, or to ensure the integrity and operation of Angara’s business and systems, We may access and disclose any information necessary or appropriate, including, without limitation, user profile information (i.e., name, email address, etc.), IP address and traffic information, usage history and posted User Content.

Any comment, suggestion, idea, material and other submission ("User Comments") that You send to Angara are provided on a non-confidential basis. By submitting User Comments, You are granting Angara an irrevocable and unrestricted license for any purpose whatsoever, including use, reproduction, publication, broadcast, posting, modification, transmission, display, and distribution.

Links to Other Websites

Angara may provide links to web pages and services operated by third parties. However, Angara makes no guarantee about any third-party content and takes no responsibility for such websites. In addition, certain third-party sites may also provide links to this Site. None of these links should be deemed to imply that Angara endorses such third-party sites or any content therein, as they are not owned or controlled by Angara. You further acknowledge and agree that Angara shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with the use of or reliance on any such content, goods and services available on or through any such third-party website and services.

Angara strongly advises You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Offers and Free Gifts

  • Multiple offers cannot be combined.
  • The free gift(s) will be based on the total Order value.
  • The free gift(s) has no cash value and cannot be used as payment on account or for past purchases.
  • In case of returns, the purchased item must be returned along with the free gift(s) it was shipped with and in its original condition. Please check Angara’s Returns & Exchange Policy for more details.
  • If You decide to keep the free gift(s), You will be charged for it/them, as per the prices mentioned on the Site.
  • If a particular free gift is out of stock, it may be replaced by an equivalent or better alternative based on Angara's discretion.
  • The free gift pendants do not come with a chain.

Privacy Policy

Angara is committed to protecting Your privacy and using the information You share with Us responsibly. Our Privacy Policy describes the information We collect about You, why and how We use it as well as Your rights regarding such information.

We process Your personal data in accordance with the requirements laid out in the Laws of State of California and other applicable national data protection laws.

By visiting www.angara.com, You are confirming Your agreement to Our Privacy Policy. If You do not agree and consent, please discontinue using Our Services. Angara encourages You to periodically review Our Privacy Policy to understand Our privacy practices. To read Our full Privacy Policy, click here.

Information on Our Site

Angara reserves the right to correct any errors and to update Site information at any time (including after You have placed Your Order). In compliance with industry standards and FTC guidelines, total carat weight of diamonds may vary up to 0.07 carats from the stated weight. For gemstones, a tolerance of 0.25mm is allowed. Depending on the gemstone cut, the gemstone carat weight may further vary considerably from the stated approximate weight.

In general, gemstone carat weight exceeds stated approximate weight. At times We use findings of a different material to provide the required firmness. For example, We might use 14K white gold posts/findings for platinum, yellow gold, white gold and so on.

Copyright and Trademarks

The entire Content (images and text) of Angara.com is copyrighted and may not be copied, reproduced, published, broadcasted, posted, modified, transmitted, displayed, distributed, downloaded, commercially exploited or otherwise used except as provided here, without the express written permission from Angara. This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Site; downloading, editing, reproducing or using any material and Content contained within the Site for the purpose of advertising, promoting, endorsing or implying any connection with You or any third party.

All Angara trademarks, trade names, service marks, service names, product names and intellectual property, whether or not delineated in large print or with trademark symbols or in any other fashion, are trademarks and/or intellectual property of Angara, Inc. or its Affiliates. The use (except as permitted herein) or misuse of the trademarks or any other intellectual property of Angara, Inc. is expressly prohibited and may be in violation of copyright, trademark, slander or libel laws, privacy laws and publicity and communications regulations and statutes. Angara, Inc. actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

Comparison Purchasing

All Angara jewelry pieces are individually handmade when ordered. We do not allow the purchase of multiple pieces for comparison. This applies to similar designs and variations for gemstone grade, carat weight, metal, ring size, etc. If You are unsure about a particular item, You can always get in touch with Our personal jewelers and they will help You make the right choice. We may cancel Orders that include multiple items of a lower dollar value.

Infringer Policy

Angara reserves the right, in compliance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws, to bar or terminate certain users of this Website or Angara Account holders who, in the appropriate circumstances, are found to be repeat infringers. Furthermore, Angara maintains the right, whether or not there is a pattern of infringement, to restrict access to this Website and/or cancel the Account of any users who Angara reasonably believes to have violated the intellectual property rights of others.

Severability

If any part of these Terms and Conditions is found to be illegal, void or unenforceable for any reason, that portion will be deemed severable and will not impact the legality and enforceability of the other elements of these Terms and Conditions.

Governing Law Jurisdiction

This Agreement shall be governed by, construed and enforced in accordance with the laws of the State of California, without giving effect to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by an appropriate federal or state court sitting in the State of California.

Indemnification

You agree to defend, indemnify and hold Angara, its independent contractors, service providers, consultants, parent companies, Affiliates and related entities, along with their respective directors, officers, employees and agents, harmless from any claims, losses, damages, liabilities, expenses and costs (including reasonable attorneys' fees and court costs) arising from Your breach of these Terms and Conditions or Your use or inability to use the Angara Site. This includes any actual or threatened legal actions, demands, or claims against Angara and/or its independent contractors, service providers, employees, directors, or consultants, related to the content, Your behavior, Your violation of these Terms and Conditions or Your infringement of the rights of any third party.

Termination

In case notwithstanding any of the aforementioned Terms and Conditions, Angara reserves the right to deny You access to the Site at any time, immediately and without notice, if, at Angara's sole discretion, You fail to comply with any term or condition of this agreement. Further, Angara reserves the right to change the Terms and Conditions of use to its Site(s). Hence, kindly ensure to keep checking these engagement terms from time to time to familiarize yourself and stay updated.

Disclaimer

THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS." ANGARA DISCLAIMS, TO THE FULLEST EXTENT OF THE LAW, ALL WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE. NEITHER ANGARA NOR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE OR ANY ASPECT THEREOF SHALL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS, USE OR INABILITY TO USE THIS SITE OR ERRORS OR OMISSION IN THE CONTENT THEREOF, EVEN IF ANGARA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT ACCESS TO AND USE OF ANGARA.COM AND THE CONTENT THEREOF IS AT YOUR SOLE RISK.

*Angara reserves the right to change its policies without any prior notice.