Sure thing! Just give us a call and let us know of the new size requirement. In case we've already processed and shipped your order, you can request resizing once you receive your ring.
We provide one free ring resizing within the first year of purchase. If you raise the resizing request within the first 30 days of purchase, you'll get free shipping (both ways) too. But if you've already crossed the 30-day period, you’ll have to bear the charges for shipping (both ways) with insurance.
Don’t worry! We’ve got your back! To initiate a resizing request, click here.
Yes, you'll need to send your ring back in the same gift box along with the certificate, but you can keep the free gift we sent you.
Well, that depends on your ring. Some rings can be resized quickly. For others, we might need to remake them from scratch. Give us a call for more information on this.
Small amounts of metal will either be added or removed to increase or decrease the size of your ring. Either way, once the process is complete, our jewelry inspectors will make sure your size requirements and our quality standards are met.
Yes, we can do that, and we'll redo the engraving if needed.
Yes, we can do that for you! Give us a call at 1-844-527-4367 or email us at customer.service@angara.com.
Yes, we can do that for you! Give us a call at 1-844-527-4367 or email us at customer.service@angara.com.
Yes, we can do that for you! Give us a call at 1-844-527-4367 or email us at customer.service@angara.com.
Our customers find our ring size guide super helpful. But just in case it doesn't work for you, you can ask us for a ring sizer.
If it's within the first 30 days of delivery, just click here and request a repair. But if you've crossed the 30-day mark, give us a call at 1-844-527-4367, email us at customer.service@angara.com or initiate a live chat and our team will help you out.
We understand you're eager for your jewelry to come back home. So, if you have raised a repair request through our website, please click here to check the status. But if our customer service team raised the request for you, you can get in touch with them via phone, email or live chat.
Repairs at Angara are meticulous. We'll start by asking you to send us images of the jewelry piece at customer.service@angara.com.
Once we review the images, we’ll get back to you with a repair quote. In some cases, our master jeweler will need to inspect the product in person.
If you find our quote acceptable, we’ll initiate a repair request so you can send back the piece for us to repair. Or you could raise a repair request here.
If you require a repair within the first 30 days of delivery, we won't charge for the repair or the shipping. You can get your free shipping label through the Repair/Resize portal. The resolution to be selected is 'Repair'.
Post the 30 days, you can make use of the services covered under the Lifetime Warranty, but you'll have to pay the shipping charges.
Note: It takes about 7-10 business days to resend your jewelry to you. If you have any other questions, call us at 1-844-527-4367 or email at customer.service@angara.com.